Is there an issue at work you'd like to discuss? Need some advice or assistance? Our Member Assistance Team offers confidential workplace advice and support to ASU members.

Call	Email	Book a call	SMS
(02) 9310 4000	[email protected]	We'll call you	0488 859 063

When joining the Australian Services Union, your membership will open up a world of other benefits and services to you such as help with:

• Workplace advice and support: Many people join the union to simply know that if something wrong at work, they’ll get the advice and representation they need. This includes legal representation, expert industrial support and advice.  
• Workplace safety: We can help you resolve any workplace safety issue whether it’s a physical health and safety issue or relates to stress and other mental health hazards. Learn more.
• Professional development: Extend your skills, achieve your goals and find your next job or promotion with our award winning career platform ASU Career Launchpad. Learn from the best instructors and experts in their field with on-demand coaching and professional development.
• Discounts on goods and services: Our exclusive membership benefit programs provides discounts on everything from your daily grocery shop to whitegoods to cars. Learn more.

More broadly, our members are who we consult with when we are deciding what issues matter. Everything we do as a union is done with the inclusion of members’ input and ideas.

Union members are proven to be better paid, have better working conditions and job security. 

Your union membership is also 100% tax deductible. 

Achievements from 2021:

1. Recovered over $3.5 million in stolen and unpaid wages for ASU members
2. Secured Paid Isolation Leave for over 20,000 workers
3. Provided free training to over 3,000 members
4. Established Jobs Connect to help ASU members find additional work
5. Welcomed over 4,000 new union members
6. Supported over 10,000 members with individual advice and support – helping with redundancies, roster changes and pay rates.

Workplace and Legal Assistance

Our union is here to support and help you when you have an issue at work. These issues often arise unexpectedly and can happen to anyone - that’s why you need your union by your side.  

Common issues include:  

• Award, Contract and Agreement enquiries
• Disciplinary action including dismissal
• Grievance handling
• Flexible working arrangements
• Workplace restructures
• Workplace Bullying and Harassment
• Workplace mental health issues, and
• Other WorkCover matters

 
Our union prides itself on being able to support members facing these issues. If you need advice or require assistance with a problem at your workplace, call your state branch here  or email [email protected] so that an experienced member of our staff can contact you. 

 

Legal Services 

Need legal support due to issues in your workplace? We’re by your side when things get tough.  Our internal legal teams can support you, and if required, we can also bring in outside legal expertise. Contact your local organiser or directly here or email [email protected].